Please note: Our Cancellation Policy is no longer available for new bookings. There are many travel insurance providers on the market who are offering fantastic cover for a very good price, and we simply cannot compete with these ourselves. We strongly advise that guests book their own personal travel insurance to cover their trip. Existing policies that were booked before the cessation of policy sales will still be honoured.
When you make a booking, you are entering into a legally binding contract. If you cancel the holiday unilaterally, you may have to pay compensation for any loss resulting from the cancellation.
Unavoidable circumstances may prevent you from taking your holiday as planned or make it necessary for you to curtail it, resulting either case in financial loss.
By means of this cancellation scheme, provision can be made for repayment of
The deposit already paid (if not recoverable) and such amounts for which you are legally responsible if your booking is cancelled.
By reason of:
a. You or any member of your party being disabled by accidental bodily injury, sickness, pregnancy, childbirth or compulsory quarantine (where such disablement is certified by a qualified registered medical practitioner),
b. You or any member of your party being summonsed for jury service or appearance as a witness,
c. Your death or the death of any member of your party, or
d. Death or illness of any relative or close business associate of you or any member of your party (certified by a medical practitioner).
Up to but not exceeding the sum covered by the scheme.
Wilfully self-inflicted injury or illness, intoxication of drugs (other than those taken in accordance with treatment described and directed by a qualified registered medical practitioner but not for the treatment of drug addiction), venereal disease, war and similar risks, any illness, infirmity or disability of a recurrent or continuing nature which was already in existence in the 12 months prior to the date of completion of the application form.
(a) Must be taken out at the time of booking and only applies to persons whose names are given at the time.
(b) Only applies to persons resident in the United Kingdom, Channel Islands, Isle of Man or Republic of Ireland.
2. All material facts relative to the cancellation scheme must be disclosed. Failure to do so may invalidate the contract.